10 Tips to Gear Up for Summer Sales! Hiring and Managing Your Seasonal Retail Team
May 27, 2024The clock is ticking! Summer sales are just around the corner, and with them comes the pressure to deliver exceptional service while maximizing profit. Don't scramble to fill your staffing needs at the last minute. Here's a strategic guide to building a high-performing seasonal team.
Here are our top 10 tips to gear up for the upcoming summer sales:
Know your team needs
Before diving in, assess your summer situation. Look at past sales data, foot traffic estimates, and any events you've got planned. This will tell you how many hands you truly need on deck.
Plan ahead FTW!
Don't wait until the last minute to start recruiting. Start early. This gives you ample time to find, interview, and have a fully trained team in place before the busy summer season kicks into high gear.
Tap into your Retail Family
Spread the word! Ask your current staff and loyal customers if they know anyone looking for a summer gig. Offer referral bonuses to incentivize them to spread the word about your awesome store.
Digital Job Boards
Job boards and social media are your friends! Use them to showcase your open positions and attract a diverse pool of candidates. Highlight the perks – employee discounts, flexible schedules, and growth opportunities!
Find the Perfect Fit
Skills are important, but passion is key! Look for candidates with a positive attitude, a strong work ethic, and a genuine love for customer service. Group interviews or trial shifts can help you assess their fit in your fast-paced summer scene.
Train like a Champ
Once you've found your team, invest in their success! Provide comprehensive training to ensure they're product wizards, sales ninjas, and customer service champions. Cover everything from product knowledge to best practices.
Set Clear Expectations
Communication is key! Define performance standards, job responsibilities, scheduling details, and any sales goals you have. Offer ongoing feedback and support to help them shine.
Foster a Positive Work Environment
Create a positive and inclusive work environment where your seasonal team feels valued. Recognize their contributions, encourage teamwork, and make your store a summer haven they'll love coming to.
Be Ready to Adapt
Summer foot traffic can be a wild ride. Stay flexible with your staffing levels and schedules. You want to have enough crew during peak times, but avoid overstaffing when things are slower.
Plan for Success
As summer winds down, identify top performers who might be interested in staying on full-time. Offer them opportunities for growth and invest in their continued success within your store.
By following these tips, you'll create a summer dream team that propels your sales and delights every customer.